DMS Billing Analyst


About Us

With electric vehicles expected to be nearly 30% of new vehicle sales by 2025 and more than 50% by 2040, electric mobility is becoming a reality. ChargePoint (NYSE: CHPT) is at the center of this revolution, powering one of the world’s leading EV charging networks and a comprehensive set of hardware, software and mobile solutions for every charging need across North America and Europe. We bring together drivers, businesses, automakers, policymakers, utilities and other stakeholders to make e-mobility a global reality.

Since our founding in 2007, ChargePoint has focused solely on making the transition to electric easy for businesses, fleets and drivers. ChargePoint offers a once-in-a-lifetime opportunity to create an all-electric future and a trillion-dollar market.

At ChargePoint, we foster a positive and productive work environment by committing to live our values of Be Courageous, Charge Together, Love our Customers, Operate with Openness, and Relentlessly Pursue Awesome. These values guide how we show up every day, align, and work together to build a brighter future for all of us.

Join the team that is building the EV charging industry and make your mark on how people and goods will get everywhere they need to go, in any context, for generations to come.

Discover what it’s like to help build the fueling network of the future – check out our Engineering Blog.

Reports To

Director, Platform Revenue

What You Will Be Doing

ChargePoint is hiring a DMS (Driver Management System) Billing Analyst who will be a key contributor in the finance team at a high-energy, growth environment. This individual will be responsible for key functions within the Company’s Driver Management System Billing cycle and must be able to partner with internal and external customers. The ideal candidate must be highly analytical and inquisitive with strong attention to detail and should be able to work in a collaborative, fast-paced environment that is extremely demanding and deadline driven. The ideal candidate will love getting “hands on,” yet also see the big picture, be able to communicate articulately, possess very good problem-solving skills and is a process-oriented individual who is also flexible and thrives in a demanding startup setting. The role will be evaluated based on payment accuracy and efficiency as measured by key performance indicators, as well as feedback from the team and business.

What You Will Bring to ChargePoint
  • Draft and issue communications to the internal and external customers. Including errors, escalation, process changes and schedule updates
  • Review DMS customer account setups for proper details and banking information requirements
  • Resolve any driver related returned or failed payments promptly while performing data entry updates to the billing system
  • Perform key reconciliations between various business systems
  • Maintain key performance indicators and utilize these to drive improvement and efficiency
  • Strong work ethic with the ability and flexibility to work extended hours during critical periods such as quarter and year-end remittance deadlines
  • Evaluate existing processes and evaluate opportunities to automate and drive efficiency
  • Ensure compliance with GAAP, and internal control policies and procedures
  • Ability to work US hours
  • 3+ years of billing experience
  • NetSuite experience required
  • Proficient in time management and workload efficiency skills
  • Must be detail-oriented, work well in a dynamic environment, work independently, handle multiple projects simultaneously, meet deadlines, and have excellent organizational skills
  • Maintain confidentiality in all assignments and in all information obtained
  • Ability to organize and prioritize work to meet deadlines
  • Ability to identify areas of opportunities and drive improvements cross-functionally.
  • High degree of accuracy and attention to detail
  • Strong working knowledge of Microsoft Excel
  • Excellent verbal and written communication skills with the ability to interact at all levels of the organization both internally and externally
  • Highly motivated and results oriented work ethic
  • Bachelor’s/Associate’s degree preferred


We are committed to an inclusive and diverse team. ChargePoint is an equal opportunity employer. We do not discriminate based on race, color, ethnicity, ancestry, national origin, religion, sex, gender, gender identity, gender expression, sexual orientation, age, disability, veteran status, genetic information, marital status or any legally protected status.

If there is a match between your experiences/skills and the Company needs, we will contact you directly.

ChargePoint is an equal opportunity employer. 
Applicants only – Recruiting agencies do not contact.